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PFSweb is entrusted with globally recognized brands. Our client portfolio tells the story of our success and illustrates our proven industry credibility. We custom tailor solutions for market dominating online retailers and manufacturers, supporting D2C and B2B initiatives alike. While our clients may span across diverse industry segments, the common thread is simple: our solutions optimize channel performance and ensure positive customer experiences.

A sampling of the brands we are honored to serve:

 

The Procter & Gamble company selected PFSweb to own and operate an online shopping site which exclusively features P&G products to consumers in the U.S. The eStore is supported by PFSweb’s End2End eCommerceSM platform powered by Demandware and includes a multi-brand single checkout experience. The solution additionally features interactive marketing services; including marketing program management, merchandising and promotion, an inventory ownership model, brand-centric order fulfillment, high-touch customer care and financial services.

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Lucky Brand has launched an End-to-End (End2End) eCommerce solution with PFSweb for their U.S. online store. This vintage-inspired brand leverages the PFSweb’s services at every touch point including interactive marketing services, inventory management, brand-centric order fulfillment, high-touch customer care, freight management, financial services and returns management.

 

 

PFSweb provides high-touch customer care for Sephora’s online channel. This solution is flexible and easily scales to meet Sephora’s holiday surge. Sephora also leverages PFSweb’s Manila based customer care center for a more cost-effective strategy of handling customer care emails. Sephora relies on PFSweb for a highly customized, luxury customer care experience for every one of Sephora’s clients.

 

 

PFSweb has implemented a solution for Luxottica’s eCommerce initiative, Sunglasshut.com, featuring luxury eyewear. Recognized as a leader in specialty sun retailing, Sunglass Hut takes advantage of a unique solution created by PFSweb. Services included are order management services, order fulfillment, customer care, integrated shopping cart technology and photography services.

 

 

PFSweb provides fulfillment and customer care services for Tractor Supply Company (TSC). TSC’s breadth of products, ranging from pet supplies to power tools, requires a flexible and customized inventory model. The TSC solution also includes photography services; where TSC product is photographed in PFSweb’s state of the art photography studio and then posted to the web store for browsing.

 

 

PFSweb provides customer service support for The Home Depot. As the world’s largest home improvement specialty retailer, The Home Depot utilizes PFSweb’s breadth of customer care services including customer service calls, returns support, and live chat.

 

 

As the premier fashion retailer for the plus size urban woman, Ashley Stewart leverages PFSweb’s services to support their online channel. Ashley Stewart takes advantage of integrated order management systems, customer care services, and customized order fulfillment.

 

 

PFSweb supports LEGO’s multichannel direct-to-consumer initiative in North America. One of the world’s most recognized brands, LEGO leverages PFSweb’s advanced material handling systems and flexible warehouse management systems to provide a complete, efficient and highly customized fulfillment solution.

 

PFSweb provides a true End-to-End (End2End) eCommerce solution for Roots’ U.S. and Canadian online stores. Known as Canada’s leading lifestyle brand, Roots utilizes PFSweb’s End2End solution including inventory management, brand-centric order fulfillment, high-touch customer care, freight management, financial services, returns management and interactive marketing services.

 

PFSweb provides InfoPrint Solutions Company with a uniquely designed solution that enables the distribution of select IPS products throughout the U.S., Canada, Australia, Latin America, Europe, Middle East and African markets. This custom solution encompasses complete order management, procurement assistance, customer contact management, billing and collections management, and international fulfillment and distribution.

 

PFSweb provides a range of supply chain support services for Xerox Office Group, including order fulfillment, distribution, customer service and reverse logistics. PFSweb also provides the supply chain tools and implements the processes that delivers cost savings and enhanced customer retention.

 

PFSweb offers Riverbed a highly customized solution including product configuration, final assembly, international logistics and order fulfillment services. The solution for Riverbed enables a seamless integration with their ERP systems and other applications, extending visibility into their supply chain, customers and trading partners.

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PFSweb offers Hawker Beechcraft expertise in supply chain management, technology, logistics and customer centric fulfillment through PFSweb’s management of client owned facilities. Hawker Beechcraft engaged PFSweb for the design of a facility reengineering and management solution to enhance service levels for Hawker and Beechcraft customers, minimizing AOG (Aircraft-On-Ground) order response times and managing complex inventory requirements for aircraft parts.