LEGO Brand Retail leverages PFSweb to support their integrated multichannel direct-to-consumer initiative in North America. Recognized as one of the world's largest toy manufacturers and trusted brands, LEGO operates an online store and Shop at Home catalog. PFSweb utilizes advanced material handling systems and web commerce order management applications to provide a complete fulfillment solution for LEGO.

Congratulations, LEGO!
Reputation Institute, a New York City-based consultancy and research firm, conducted a study on brand reputation and recognized this 70-year-old Danish toy manufacturer as the No. 1 trusted brand of 600 companies worldwide in 2007.

PFSweb supports this number one nonfiction media company's online store and catalog channel with technology integration, procurement, customer care and order fulfillment solutions. DiscoveryStore.com offers an expanded assortment of videos, toys and electronics, logging more than 13 million unique visitors annually. The company's catalog is distributed to nearly 10 million consumers annually.

Named as one of Canada 's Top 10 Iconic Brands by Brand Finance Inc. and Strategy Magazine, Roots is recognized as a socially responsible, leading lifestyle brand known around the world for quality leather goods, clothing and accessories. The company has retail locations throughout Canada, the United States, Hong Kong, Korea, China and Taiwan. PFSweb provides an end-to-end (e2E) eCommerce solution for the brand's U.S. and Canadian online stores, complete with eCommerce technology, inventory management, brand-centric order fulfillment, high-touch customer care, freight management, financial services and returns management.

FLAVIA Beverage Systems is the pioneer of Brew-by-Pack and a global leading refreshment system provider, with two beverage system models for offices and a range of gourmet coffees and teas. PFSweb supports the brand's online store and supply chain operations in the U.S. and European markets, inclusive of retail distribution, online order fulfillment and customer care services.

PFSweb provides InfoPrint Solutions Company, (formerly IBM Printing Systems), with a uniquely designed solution that enables the distribution of select IPS products throughout the United States, Canada, Australia, Latin America, Europe, Middle East and African markets. The PFSweb solution encompasses complete order management, procurement assistance, customer contact management, billing and collections management, and international fulfillment and distribution. With PFSweb as their outsourcing partner, IPS created a profitable business unit without adding SG&A or making significant capital investments. InfoPrint is a joint venture between IBM and Ricoh.

PFSweb provides a range of supply chain support services for Xerox Office Group, including order fulfillment, distribution, customer service and reverse logistics for the brand's color and black-and-white network printers, peripherals and supplies. By negotiating with the major package and LTL carriers (worldwide) for the combined annual shipping volume of all of its clients, PFSweb was able to pass significantly reduced shipping rates through to Xerox. On behalf of this market leader, PFSweb provides the supply chain tools and implements the processes that deliver cost savings and enhanced customer retention.

Riverbed is the pioneer, and with over 3,500 customers, the worldwide technology and market share leader in wide-area data services (WDS). Riverbed leverages PFSweb for a custom-tailored solution that includes product configuration, final assembly, international logistics and order fulfillment services. Our solution enables a seamless integration with Riverbed's ERP systems and other applications, extending visibility into their supply chain, customers and trading partners.

PFSweb's expertise in supply chain management, technology, logistics and customer-centric fulfillment is extended throughout our management of client-owned facilities.  Hawker Beechcraft engaged PFSweb for the design of a facility reengineering and management solution to enhance service levels for Hawker and Beechcraft customers, minimizing AOG (Aircraft-On-Ground) order response times and managing complex inventory requirements for aircraft parts. In PFSweb, Hawker Beechcraft found a partner that could provide the advanced supply chain systems and time-definite logistics capabilities required while maintaining a focus on customer service levels and cost reductions.