The Demandware eCommerce Platform powers the PFSweb end-to-end (e2E) eCommerce offering. By integrating Demandware’s industry-leading merchandising functionality and brand control with PFSweb’s broad services portfolio, the PFSweb end-to-end (e2E) eCommerce solution offers unprecedented capability through a single vendor. The Demandware eCommerce Platform is optimized for the needs of high-growth brands that want to accelerate their online revenue, and provides online retailers with the merchandising control, flexibility, functionality and interoperability of a full eCommerce application suite, without the expensive infrastructure. Leading brands such as Bare Escentuals, House of Fraser, Playmobil, Sally Beauty Supply and Timberland leverage Demandware’s best-in-class eCommerce functionality and automatic upgrades to help achieve higher conversion rates, increase average order size, and improve customer retention. Demandware is the only on-demand eCommerce solution that enables the rapid rollout of new sites, provides ubiquitous access to business and technical users, and is backed by a patented grid computing architecture that delivers capacity as needed for performance and reliability that exceeds industry standards.

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ATG makes the software and delivers the on demand solutions that the world's most customer-conscious companies use to power their eCommerce web sites, attract prospects, convert them to buyers and ensure their satisfaction so they become loyal, repeat, profitable customers. ATG's e-commerce suite is ranked the #1 current offering and #1 in strategy by the industry's most influential analyst firms, and powers more of the top 300 internet retailers than any other vendor. The ATG eStara brand provides customer interaction solutions to enhance conversions and customer support, and delivers the world's most widely used click-to-call service. ATG's solutions are used by over 900 major brands.

Camelot is the largest privately owned marketing and media agency in the U.S., as ranked by Ad Age. The agency’s mission is to provide fact-based marketing strategy, innovative media thinking, and unsurpassed media implementation to leading multichannel, traditional retail and online brands.

ExactTarget, Inc. is a leading provider of on-demand email marketing software solutions. The company's suite of on-demand one-to-one marketing applications enables clients to send business-critical and event triggered communications to increase sales, optimize marketing investments and strengthen customer relationships. ExactTarget offers four editions of its on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for Microsoft Dynamics CRM. ExactTarget offers a range of optimization services including support, implementation and training, integration, deliverability, account management, design and deployment and strategic consulting. ExactTarget's software powers permission-based email communications for thousands of organizations.

Learn more about email marketing services by ExactTarget.

C.H. Robinson Worldwide Inc is one of North America's largest third party logistics (3PL) companies, with operations in the United States, Canada, Mexico, South America, Europe, and Asia. Most of its revenues come from providing truck, rail, ocean, and air transportation throughout the world. Sourcing and information services are also important components of the C.H. Robinson business mix.

For more than 35 years, DHL has built the world's premier global delivery network by trailblazing express shipping in one country after another. Over 220 countries and territories later, DHL is the global market leader of the international express and logistics industry. DHL specializes in providing customers with innovative and customized transportation solutions from a single source.

Founded in 1907 as a messenger company in the United States, UPS has grown into a $42.6 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS is a global company with one of the most recognized and admired brands in the world. UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, UPS manages the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Federal Express was founded in 1971 as an air and ground express delivery service. The corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000. Now FedEx enjoys $35.2 billion in revenue a year servicing more than 220 countries and territories, including every address in the United States.

Dematic is one of the leading international suppliers of integrated and automated logistics solutions. Dematic provides the whole range of products and services for industry logistics and distribution logistics: from individual components for conveyor systems and materials handling up to complete turnkey logistics solutions as a general contractor, including complete logistics service offerings. Whether you need storage and retrieval systems for high-bay warehouses, package conveyors or pallet conveyors, sortation systems or order-picking systems, Dematic provides everything from a single source – including the appropriate logistics IT.

IBM Global Services is the world's largest information technology services provider. Services is the fastest growing part of IBM, and with nearly 190,000 professionals serving customers in 160 countries, IBM Global Services integrates IBM's broad range of capabilities - services, hardware, software and research - to help companies of all sizes realize the full value of information technology. PFSweb has recently partnered with IBM to offer a comprehensive Kiosk Management solution.

Avaya Communication is a leading global provider of business communications applications, systems, and services focused entirely on serving the needs of businesses large to small. Avaya offers a unique combination of communications applications, systems and services to help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. Avaya consistently is recognized as a global leader by industry and technology experts.

IEX Corporation, a subsidiary of NICE Systems, is a leading provider of workforce management, strategic planning and performance management software for call centers. Over 3,000 contact center sites with more than 900,000 agents in over 50 countries rely on the IEX workforce optimization solutions to plan and optimize the performance of their agent workforce.

KANA helps the world's best known brands master the service experience. The organization's solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat, and web. KANA's clients report double-digit increases in customer satisfaction, while reducing call volumes by an average of 20%. KANA's award-winning solutions are proven in more than 600 companies worldwide, including more than half of the world's largest 100 companies.

Autonomy etalk is the acknowledged leader in the rapidly growing area of Meaning Based Computing (MBC). Autonomy extends MBC technology into the contact center through its established etalk contact center solutions, achieving its vision of an Intelligent Contact Center. Leveraging MBC technology, the Intelligent Contact Center surpasses traditional CRM approaches and provides businesses with the ability to capture, share, and analyze critical structured and unstructured data in the contact center, enabling the bi-directional sharing of information within the enterprise. Autonomy's position as an industry leader is widely recognized by analysts including Gartner Group, Forrester Research and Delphi, which calls Autonomy the fastest growing public company in the space.

UCN's Echo® solution gathers satisfaction ratings, collects recorded comments, and sends the entire package to both the supervisor and the respective agent in near real-time. Agent behavior can be more effectively changed when it's the customer doing the coaching. Expensive QA teams can now focus on process compliance and driving service recovery. Echo is pre-integrated with the inContact IVR/ACD eliminating significant systems integration work to implement but can also be applied to existing premise based IVR/ACD platforms. Echo enables you and your agents to hear the true voice of the customer and evaluate feedback firsthand, removing manager-agent conflict during evaluations and increasing agent and business unit ownership and drive for improvement. Echo provides a 360-degree view of the customer when combined with ACD features including time on hold and number of times transferred, allowing supervisors to remove calls with excessive hold times or transfers from agent evaluations, resulting in better assessments of agent performance. Real-time delivery of problem calls to service recovery teams enables immediate action and revenue preservation.

As an international parcel delivery service, Dynamic Parcel Distribution (DPD) has the right service mix for all the needs of its customers: from classic parcels to express deliveries, DPD offers efficient shipping services with the highest quality standards. With 2 million parcels reaching their destination quickly and securely on a daily basis, DPD continually demonstrates its reliability.

TNT provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. Headquartered in the Netherlands, TNT offers efficient network infrastructures in Europe and Asia and is expanding operations worldwide to maximize its network performance. TNT serves more than 200 countries and employs over 161,500 people. Over 2007, TNT reported €11 billion in revenues and an operating income of €1,192 million.

Group H. Essers offers customers tailored and integrated transport and logistics solutions throughout all of Europe. Group H. Essers succeeds on flexibility, the effort of individual means, and the development of advanced systems and drafts. Set up in 1928, Group H. Essers has matured into the largest family transport and logistics business in Belgium, with 2,250 staff members spread over 26 branches in 12 European countries.

Schenker is one of the leading international providers of integrated logistics services. The organization provides support to industry and trade in land operations, in world-wide air and ocean freight, and in all associated logistics services. Over 59,000 employees at 1,500 offices around the world achieve a turnover of 14.1 billion Euros per year.

Since the dawn of eCommerce in 1996, CyberSource has been a developer of electronic payment and fraud management technologies and services. Today, with a customer list that includes leading brands such as British Airways, HP, H&R Block, Home Depot and Nike, CyberSource is a proven provider of global, high performance eCommerce payment management solutions to conduct multichannel sales in over 190 markets worldwide.